Floridarooted LLC.


Customer Service Phone: (888)-729-0341
Customer Service Email: floridarooted@aol.com
Hours of Operation: M-F 9am-5pm EST.

TERMS AND CONDITIONS

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.

1. Acceptable Orders Policy. In certain limited circumstances, such as where fraud or misuse of a product is suspected, Floridarooted LTD reserves the right to terminate any order at any time it deems necessary for any reason. Floridarooted LTD does NOT ship Kratom to the following states: Indiana, Alabama, Arkansas,Vermont, Rhode Island or Wisconsin. Floridarooted LTD does NOT ship Kratom to the following countries: Australia, Thailand, Malaysia, and Burma/Myanmar, Finland, Denmark, Romania, Germany, and New Zealand. You, the purchaser, have the sole responsibility to fully research and comply with the state and federal regulations of your own place of residence.

3. Shipment Risk of Loss and Packaging. All prices are FOB Floridarooted LTD’s place of shipment, unless otherwise stated. Title to the goods, and risk of loss and damage, shall pass at place of shipment, with the only limitation being that, if an order is lost in transit by a courier, and the courier conducts an investigation and finds that the order was, in fact, lost in transit, then Floridarooted LTD will reship the products in the order. No reshipment or refund of any orders will occur if Floridarooted LTD receives a delivery confirmation of the order.

4. Force Majeure. Floridarooted LTD shall not be liable for any failure to deliver or delay of delivery of products where such failure or delay has been occasioned by fire, embargo, strikes, wars, accidents, acts of God, voluntary or involuntary compliance with any valid law or regulation of any governmental agency or authority, lack of transportation facilities, or similar causes beyond the control of Seller. In the case of the above events, Floridarooted LTD will make the shipment at a later date, and you must accept delivery at the agreed price, when the causes of such delay no longer exist.

SHIPPING POLICY

We do not ship Kratom to the following locations:

States:

  • Alabama
  • Arkansas
  • Indiana
  • Mississippi
  • Rhode Island
  • Utah
  • Vermont
  • Wisconsin

Counties/Cities by state:

  • California: San Diego and Ocean counties.
  • Colorado: Parker and Monument. 
  • Florida: Sarasota County. 
  • Illinois: City of Jerseyville. 

We do not ship any Hemp Products to the following states: IDAHO, NEW HAMPSHIRE, or MISSISSIPPI